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Three Ways Call Monitoring Can Benefit Your Company | HugeCount

There are two modes when it comes to call monitoring – barging and whispering. In barging, everyone on the line can hear everything you say. In whispering, only the agent can hear you. But if you want to hear something that’s just as important, you can switch to barging mode at any time. It’s also […]

Source: https://hugecount.com/business/three-ways-call-monitoring-can-benefit-your-company/

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